Ice-O-Matic Names Vice President of Sales and Customer Experience

Jessica Frankhouse has been promoted to vice president of sales and customer experience at Ice-O-Matic, a FEDA manufacturer member and part of Welbilt.

Having joined Ice-O-Matic in January 2025, Frankhouse has extensive experience across the foodservice industry, including in restaurant operations, manufacturer representation and regional and national leadership roles. Previously, she served as a regional sales manager at Beverage-Air and Victory, later advancing to director of sales. During that time, she successfully led a high-performing team and drove significant market share growth across multiple territories, the company said.

Since joining Ice-O-Matic as director of sales, Frankhouse has strengthened customer relationships, aligned sales strategies and implemented initiatives that have improved the overall customer experience. She is known for her ability to hold teams accountable while fostering collaboration and excellence, and her leadership has brought new energy and alignment across the organization, Ice-O-Matic added. As vice president, Frankhouse will be responsible for developing and executing strategies that accelerate sales growth, enhance service excellence and support team development.